EMAIL: kcbstagemanagement@gmail.com

All questions, concerns, or requests related to Swan Lake rehearsals and performances should be directed to kcbstagemanagement@gmail.com. A response will be provided within 24 hours or at the earliest opportunity. Please note Stage Management is unable to return emails on Mondays unless they are student rehearsal days. Please add this email address to your contact list in your email account to ensure you receive all communications. Please do not direct questions about Swan Lake to the Kansas City Ballet School.

Cell Phone Number: (816) 516-0207

If your student will miss rehearsal due to illness or unplanned same-day absence, you are running late, or have an urgent request or concern relating to rehearsals or performances happening the same day, please contact the Stage Management Cell Phone: (816) 516-0207. A member of Stage Management is available to take calls and texts from 30 minutes prior to the first rehearsal to 30 minutes after the last rehearsal of the day. Please be aware that during rehearsal and performance hours, texting is preferred. Voicemail messages will be returned at the earliest opportunity.

Remind: go to www.remind.com or download the Remind App.

Families who requested Remind notifications on their student’s Contact Information Form will be added to Remind Classes and receive notifications via text or email of last-minute changes in scheduling. This information will also be sent from the kcbstagemanagement@gmail.com email account as time allows.

Please be aware that for legal reasons Remind will not allow students under the age of 13 to sign up. If you would like to receive Remind notification, you should register as a “Parent” using your name and age.

Information on how to join Remind for Swan Lake will be added soon.

Student rehearsals and performances of Swan Lake will adhere to Kansas City Ballet Health & Safety Protocols. Kansas City Ballet is committed to creating a safe and healthy environment for students, staff and families. Guidelines and safety protocols may change based on changes to national, state, and/or local recommendations. 

WHEN TO STAY AT HOME:

• Please keep your student home if they have a fever. Your student is welcome to come back when they are fever free for 24 hours without medication.
• If your student is experiencing cold/flu/COVID 19 symptoms please stay home and alert Stage Management kcbstagemanagement@gmail.com.

ENTERING THE BOLENDER CENTER:

• In keeping with KCB School guidelines, parents are allowed into the building at either campus to take care of business at the front desk or to use the restroom. Parents should drop their children off in the entryway and teachers or hall monitors will escort them up to the studio. Please do not leave until you know your child has been admitted into the building.

• Students must arrive in their dance clothes under street clothes. 
• Do not wear ballet shoes outside. 

• Kansas City Ballet prohibits and will not tolerate harassment of any kind to or by any persons, including teachers, staff, students, parents, and any other person affiliated with or doing business with the school. 
• This prohibition includes harassment (verbal or physical) for any unlawful discriminatory reason, such as race, gender, national origin, disability, age, or religion. Slurs, jokes, or remarks that are derogatory of a person or group’s race, ethnic background, religion, gender, disability, sexual orientation, economic status, or age are considered inappropriate for the company’s environment. 
• This also includes behavior which could be classified as bullying, whether in person or via social media, and any behavior that is commonly understood to be abusive or disrespectful toward others. 
• If an incident occurs when parents/guardians or students behave in an aggressive, disrespectful or harassing manner, the School Director will investigate the complaint and the family may be asked to leave the production or Kansas City Ballet School and unenroll from classes as a result. Families who wish to discuss an issue either in person or over the phone with the School Director should schedule an appointment via the School Front Desk.

Kansas City Ballet School student accounts must be in good standing in order for your student to participate in Swan Lake. If you need to bring your account up to date, please contact the Kansas City Ballet School at school@kcballet.org .

If a studio rehearsal, theatre rehearsal, or performance is canceled due to inclement weather, all families will receive an email as soon as a decision is reached. A notification will also be sent out via Remind and posted on the Student Performer Website, and, for performances only, the KCB website at www.kcballet.org. It is rare for KCB to cancel any rehearsal or performance due to inclement weather and we rely on the judgment of each family when considering the drive to the studio or theatre.

Media inquiries of any kind are to be referred to Kansas City Ballet Publicist Ellen McDonald at

(816) 444-0052 or publicity@kcballet.org.

All media is to be initiated and coordinated by Kansas City Ballet. No family member is to initiate any media on behalf of their student.

Kansas City Ballet endeavors to arrange for a professional photographer to capture your student in costume, onstage during a dress rehearsal. If photographs become available for purchase, a link will be distributed via email.

ABSOLUTELY NO PHOTOGRAPHY OR VIDEO RECORDING IS PERMITTED FROM THE AUDIENCE SEATING, DRESSING ROOMS, ONSTAGE, OR IN THE WINGS DURING THEATRE REHEARSALS OR PERFORMANCES.

It is a violation of company dancer and orchestra union rules and the photo release & media agreement all families signed at the auditions to take any photos or video during any rehearsal or performance from unapproved locations.

Any person found to be in violation of these policies will delete all applicable footage from the device in the presence of KCB Staff and may place their student’s participation in jeopardy for future productions.

• For the safety of our students, the taking of photographs or video (including on cell phone cameras) of students in or dressing rooms and at rehearsals or performances other than by individuals approved by Kansas City Ballet is strictly prohibited.

• Kansas City Ballet reserves the right to take and use photographs and/or video (for promotional materials) of student performers during auditions, rehearsals or performances, per the Photo Release and Media Agreement signed online by all families when registering to audition.
• Per the Photo Release and Media Agreement signed online by all families when registering to audition, students and Backstage Volunteers may take photos or be photographed in the hallway in costume immediately outside the student’s dressing room at the Kauffman Center for the Performing Arts, if the following conditions are met:
  • • For the safety of our students, every person in the photograph or video recording must be aware the photograph or recording is being taken. This responsibility falls on the individual taking the photograph or video recording, KCB is not responsible for this.
    • For the safety of our students, every person in the photograph or video recording must give consent to the photograph or recording. If any edits are made to a photograph or recording, every person must give consent to the new version of the photograph or recording. This responsibility falls on the individual taking or editing the photograph or video recording, KCB is not responsible for this.
    • All photographs and video recordings should not have any persons or signage in the background.
    • No photographs or video recordings may be taken using any prop or scenery elements or with any prop, costume or scenery in the background.
    • All photographs or video recordings taken and posted to any form of social media must tag Kansas City Ballet School and list appropriate credits which will be communicated and displayed in hallway. Typically, it will include the production title (i.e. Swan Lake), Kansas City Ballet, and choreographer. Kansas City Ballet reserves the right to ask for photos/recordings to be removed from social media if any are found in violation of the rules. Every person in the photograph or video recording must give consent to the photograph or recording being posted. This responsibility falls on the individual posting the photograph or video recording, KCB is not responsible for this. Please remember that all posts are representing yourself as well as the Kansas City Ballet and should be carefully considered as appropriate before posting.
    • Any still photos or recordings taken in dressing rooms, wings, or stage areas at rehearsals or performances, by any person, is strictly prohibited.
    • If any of the bulleted guidelines are not adhered to this may result in a meeting with the school director and/or potential removal from the current production and future productions.
• As Kansas City Ballet is an American Guild of Musical Artists (AGMA) company performing with the Kansas City Symphony, Kansas City Ballet cannot allow Company Dancers or the orchestra to be photographed or videotaped for any purpose other than by individuals pre-approved by Kansas City Ballet. 
  • • Photographs or videos of Company or Second Company Dancers may not be taken or posted to Social Media for a student or family member’s personal or professional use. 
    • No photographs or video recordings can be taken of the Kansas City Symphony and/or their instruments for a student or family members personal or professional use.
    • In the event these policies are violated, the individual is responsible for compensating all artists appearing in such video or photographs at the appropriate rate of compensation and conditions of the union having jurisdiction over such use.

• Kansas City Ballet promotes Swan Lake on social media, and we welcome your engagement. To protect their privacy, we do not disclose the names of the students.
• With parental permission, we encourage students to ‘like’ or ‘tag’ themselves in the photos or repost photos originally posted by Kansas City Ballet.
• Kansas City Ballet can be found on the following Social Media channels: 
  • Facebook: www.facebook.com/kcballet and /kcbschool
  • Instagram: @kc.ballet and @kc.balletschool 
  • Twitter: @kcballet
  • YouTube: www.youtube.com/kansascityballet
  • LinkedIn: www.linkedin.com/company/kansas-city-ballet 
• Kansas City Ballet Hashtags include:
  • #kcballet, #KCBSwanLake, #SwanLake #kauffmancenter

• Studio rehearsal and theatre rehearsals are the time for students to learn and concentrate on their role(s). Students are expected to take, retain, and implement corrections with a positive mindset. 
• If a student needs to use the restroom, they should ask a member of Stage Management in the studio or onstage, not the Artistic Staff running the rehearsal. 
• No talking, yawning, slouching, laying down, or hanging from ballet barres while in studio or theatre rehearsals.
• No running, pushing, or shoving in dressing rooms, hallways, or backstage.
• No sitting on counters or tables in dressing rooms, backstage, or in the studio.
• Kansas City Ballet nurtures an environment and atmosphere of respect and professionalism. Our expectation is all faculty, staff, students, and families behave in a considerate and polite manner towards each other. Any issues between individuals will be discussed in a calm and respectful manner. Families who wish to discuss an issue either in person or over the phone with the School Director should schedule an appointment via the Front Desk. 

• Only water is allowed backstage, in studios, and theatre dressing rooms, no other food or drink is permitted in these areas.
• No glass water bottles.
• If a break is noted on the studio or theatre rehearsal schedule, students may bring non-messy snacks in a container with their name on it, that do not require refrigeration or a microwave, to be eaten at the break time only. 
• There is absolutely no eating in costume, the backstage area, the backstage dressing rooms, or in studios.

• Students are to arrive to theatre rehearsals and performances underdressed and with hair and make-up completely done per the chart in the Costume Information Section.

• Make sure that your student has all required clothing, shoes, and make-up when they arrive at the theatre for all theatre rehearsals and performances.
• Students should bring extra bobby pins and an extra hair net (if applicable), extra essential hair products (hairspray, gel, etc), a hairbrush for touch-ups, a bottle of water (no glass), and a quiet activity for the dressing room.
• For the safety of our students, and contractual obligations, the taking of photographs or video (including on cell phone cameras) of students in the hallways or dressing rooms and at rehearsals or performances other than by individuals approved by Kansas City Ballet is strictly prohibited.

• Students are expected to come to rehearsal and performances in correct attire. 
  • • • • KCBS Uniform should be worn for studio rehearsals
        • The required garments, hair and make-up (listed in the costume information section) should be worn for theatre rehearsal and performances. Dance attire should be worn under street shoes.
• No glitter, perfume, nail polish, jewelry, or hair accessories are allowed.
• Street clothing and street shoes (not warm up booties) are required when entering and exiting the Bolender Center and Kauffman Center. Dance shoes are prohibited from being worn outside the studio or theatre. 
• Shoes must be worn at all times inside the building.
• No warm-ups (including Booties), shorts, tank tops, or legwarmers are allowed in studio rehearsals or onstage. Warm-ups may be brought to the theatre to be worn if students are watching from the audience during theatre rehearsals.
• Elastics and ribbons on ballet shoes and pointe shoes must be properly sewn and tucked in. 
• For studio rehearsals, dancers with long hair should wear their hair in a hairstyle that is secure and without loose hair. 
• All belongings should be kept INSIDE of dance bags.
• Labeling all personal items with the student’s name is recommended. 
• Kansas City Ballet is not responsible for damage, theft, or loss of personal items.

• Students should wear a clean leotard or t-shirt and tights or socks to all studio rehearsals, theatre rehearsals, and performances.
• For theatre rehearsals or performances, students are required to wear deodorant to help protect and preserve the costumes.
• No sharing hair brushes, combs, or other personal items.

Free parking is available at the Bolender Center – please note that the parking lot can be very busy on evenings and weekends. Please adhere to Kansas City Ballet School drop off and pick up rules when your student is attending rehearsals.

Drop Off area in Green

Pick Up area in orange

No parking area in red

Covered parking is available in the Arts District Parking Garage. Rates for performances are $20 (subject to change). Parking rates vary during the day, and, on non-performance weekends, an attendant or posted signage will provide rates upon entry. Please note that Kansas City Ballet does not have any control over parking garage rates or availability.

Limited street parking is available. Please pay close attention to posted signs on side streets and in parking lots, Kansas City Ballet is not responsible for parking tickets, vehicle damage, or tow fees.

NOTE:

• If you park in the garage, you will have to walk up the hill to drop your student off. You can pull up in your car and drop your student off at the door, if you are not volunteering.
• You can find street parking on 17th Street (South of the Kauffman Center). If you do park on the street, make sure to have no valuables visible. We recommend you do not park on Washington Street behind Quixotic.
• The police regularly tow people who park on Central Street. There are “No Parking” signs, you may get towed even on weekends.

Costumes

A detailed breakdown of all garments that students must provide and bring to theatre rehearsals and performances on their own is listed below.

Shoes:

• ALL Village Maidens, Pages, & Trumpeter students are to wear split sole canvas ballet slippers.
  
  • Sansha brand is preferred – style 5C Tutu – Child, style 1C PRO1C – Adult.
• ***Neapolitan Students: Shoe information has been communicated via Amy Taylor, Director of Production.

Tights / Briefs:

• Village Maidens & Neapolitan Students may wear tights and leotards that match their skin tone or “ballet pink” color tights. Please try to purchase the recommended brand and style of tights, however the most important thing to consider is that the tights and shoe color should match.
• Village Maidens, Neapolitan Students, Ladies in Waiting & Aristocratic Women
  • Body Wrappers Total Stretch Regular Mesh Convertible Tights
    • Seamed (Style C45 – child sizes, style A45 – adult sizes) or
    • Seamless (Style C31 – child sizes, style A31 or 31X – adult sizes)
• Dance trunks/briefs: Capezio brand preferred dance trunks or briefs.
• Black boy’s or men’s tights can be M. Stevens or Body Wrappers brand. Tights can be footed or convertible style only. The full foot must be able to be covered by the tights.

Leotards and General Notes:

• Flesh leotards should be the color that best matches your student’s skin tone.
• No leotards with plastic straps.
• No logos on clothing other than Eleve logo on KCBS Uniform leotards.
• For each performance, students should wear freshly laundered leotards, tights, and/or socks with their name written in dark ink inside each garment.
• For theatre rehearsals or performances, students are required to wear deodorant to help protect and preserve the costumes.
• Please note that Kansas City Ballet’s costume shop does not stock extra children’s leotards, tights, or shoes.

Area dance shops:

The Dance Shoppe,

512 NW Englewood Road, KCMO 64118. 

(816) 455-1995

Degage Dancewear, 

10350 Metcalf Avenue, Overland Park, KS 66212

(913) 381-8492

Online stores:

Discountdance.com

AllAboutDance.com

Students are to wear their class uniform to their costume fitting with their hair in the performance style listed below.

HAIR AND MAKE-UP

Detailed information regarding Hair and Make-Up is listed below.

HAIR AND MAKE-UP NOTES 

• Students are to attend their costume fitting with their hair in the performance style listed above.
• No make-up other than what is listed is to be worn to theatre rehearsals or performances. It is the designer’s choice that some roles in this production do not wear make-up.
• No hair cuts between the time of the audition and the end of your shows.
• Please remember that students should not share hair brushes or combs.
• No lipstick or lip gloss at all for any roles, including Burt’s Bees Lip Shimmer.
• Burt’s Bees Tinted Lip Balm in colors Zinnia or Hibiscus is allowed.
• No make-up other than what is noted for each role.
• No glitter, nail polish, perfume, or additional hair accessories are allowed.
• Adult Female Supers should wear everyday going out makeup with a neutral lip. This can include base foundation, blush, eyeliner, mascara, etc.

**ADDITIONAL / OTHER MAKE-UP

Hairline (All Female Identifying Students):

• • For students with blonde or red hair or as needed, please use light contouring to define your hairline.

Eyebrows (All Female Identifying Students):

• • Apply sparingly to darken brows using an eyebrow pencil. Dark haired students use a color to match the eye brows, students with blonde or red hair please use a shade slightly darker than eyebrow color.

Eye Liner (All Female Identifying Students):

• • Black eye liner applied to the top lid only, extending just past the end of the eye. Make sure to not pull the line of the eye down.

Eye Shadow (All Female Identifying Students)

• • Lighter skin tones:
    
    • • Ivory or cream highlight applied over the entire eyelid up to the eyebrow. Medium brown contour for in the crease and slightly above the eye socket bone on the outside of the eye.
• Medium skin tones:
  
  • • • Peach highlight applied over the entire eyelid up to the eyebrow. Medium brown contour for in the crease and slightly above the eye socket bone on the outside of the eye.
• Darker skin tones:
  
  • • • Peach highlight applied over the entire eyelid up to the eyebrow. Dark brown contour in the crease and slightly above the eye socket bone on the outside of the eye. Students may also apply a plum/burgundy color over the brown for blending and brightening.

From Tuesday, October 14th on, please note that all rehearsals and performances will take place at the Kauffman Center for Performing Arts. Unless notified otherwise all students are to come to the Kauffman Center for all theatre rehearsals and performances “show ready”.This means that they are to arrive with their hair and makeup done. They are also to arrive in the proper underdress (leotard, tights, shoes) with warm ups to put on when they spend rehearsal time observing from the audience seats. When the weather is cold, students must wear appropriate outerwear to and from rehearsals and performances (a coat and real shoes, not warm up booties).

• Please be sure students arrive promptly for their call time, no more than 10 minutes early. We will not have staff to receive them more than 10 minutes prior to their call time. 
• A reminder that all students cast in a KCB Production must be available to perform in any cast for all theatre rehearsals and performances. No exceptions will be made for students who are unable to commit to the full rehearsal and performance schedule, this includes vacations, holiday plans, school activities, etc.
• Students are expected to regularly attend their ballet classes during the theatre rehearsal and performance period. All absences from KCB School classes due to rehearsal or performance commitments are considered excused absences from those classes. Kansas City Ballet School will notify teachers when students will not be in class due to rehearsal or performance. 
• We do not allow performance swaps and families may not arrange these between themselves and their student’s alternates.
• We allow books, homework, and quiet activities in the dressing room. We request that your student does not bring devices or coloring books. If your student’s homework is all online, we will try to allow it. Please let us know if they have to have homework done. Once we are in performance mode there is not much downtime for activities.

• No touching props, costumes, or scenery unless otherwise directed.
• There is absolutely no eating in costume, the backstage area, or the backstage dressing rooms.
• No sitting in costume unless otherwise instructed by KCB Staff or as part of performance choreography.
• Students may only put on their costumes when instructed over the loudspeaker in the dressing room or when told to by a member of KCB Staff or a Union Dresser.
• Backstage Volunteers and Union Dressers will assist students with putting on their costumes.
• No costumes or clothing are to be hung from lights in dressing rooms.
• No spraying or sprinkling anything in or on costumes or hats.
• No writing on dressing room mirrors or mirror labels.
• Decorations may not  be taped, pinned, or otherwise attached to walls.
• Dressing room spots are shared between cast alternates. Students are expected to leave their area clean with their chair pushed in and their costume(s) neatly hung on the rack after every theatre rehearsal and performance.
• No personal items are to be left in the dressing rooms.
• Students are to report any repair or alteration needs to Union Dressers or KCB Wardrobe Staff.
• Families and friends may not send or bring flowers or gifts into the backstage area for student performers. These items can be presented to students in person at the Performer and Staff Entrance after the performance.
• Kansas City Ballet will not be collecting valuables from students during theatre rehearsals or performance. We recommend students do not bring electronic devices or valuable items to the Kauffman Center. Kansas City Ballet is not responsible for any items being lost, stolen or broken.

We understand that theatre rehearsals result in long days for the students. They are provided a dinner break between afternoon and evening rehearsals. You are welcome to pick your student up for the break and return them before their next drop off time. If, however, they are staying through the dinner break, you can send them with something to eat. This should be a nonperishable, non-messy meal or a perishable meal in a sealed container that does not need to be refrigerated or microwaved. The students can eat in their assigned location during the break between rehearsals. No food or drink (other than water) is to be consumed in the audience seats, dressing rooms, or backstage and students must wait until their break to eat. Students may not have food delivered to the theatre on their break.

• At the Kauffman Center, students are supervised by Student’s Stage Managers and Assistant Student’s Stage Managers specifically hired for this production. Their responsibilities include:
  • Checking students in and ensuring that all students have arrived at the theatre on time. 
  • Accompanying each group of student performers to dressing rooms, wardrobe, and/or the stage at the appropriate times, remaining with them in the wings, and escorting them back to the dressing room. 
  • Supervising students’ safety and educating them on Health & Safety Protocols and Evacuation Procedures in the event of an emergency. 
  • Ensuring all students are escorted to the Performer and Staff Entrance and supervised by KCB Security at their Pick-Up time.
  • Communicating with families via phone, text, or email should questions or issues arise. 
• Students are supervised by members of KCB Staff or Backstage Volunteers throughout the entire performance from arrival to departure. Older students who drive themselves may request a Staff escort to their vehicle at the end of theatre rehearsals or performances.

• Students whose families are watching a performance may be picked up after the performance from KCB Security at the Performer and Staff Entrance. 
• The Student Stage Management Team must be sent an email (kcbstagemanagement@gmail.com) about this the day before the performance in question or the student must provide a written and signed note to a Student Stage Manager upon their checking in for the day.

Drop-Off and Pick-Up are on 16th Street at the canyon between the two performance venues. Students and backstage volunteers enter the building via the Performer and Staff Entrance on the right / west side of the canyon.

Drop Off Information

• Parents and family members are not allowed into the Performer & Staff Entrance, backstage or in the Dressing Rooms and Hallways except in case of an emergency or if they are volunteering backstage. Families should wait in the car or drop off area until their student has been admitted into the building. Families may walk your child to the door, and wait on the sidewalk. Please do not leave until you know your child has been admitted into the building. Once you see your child enter, wait a few minutes before leaving.
• Students will be directed by KCB Security and/or Stage Management to their next location (either their dressing room or the audience seats).
• Siblings and car pools may arrive at the earliest student’s drop off time and leave at the latest student’s pick up time as long as Stage Management is notified in advance via email.
• If a student does not arrive on time, their alternate will be called. Should your student arrive after their alternate, the alternate maintains the privilege to perform. 
• Remember to allow for extra travel time due to traffic and weather. If you are running late, please call or text (816) 516-0207 with your student’s name, role and estimated time of arrival. Please use caution, avoid texting and driving.

Pick Up Information

• No students will be released into the Kauffman Center lobby at any time. 
• When released, students are escorted to the Performer and Staff Entrance by a backstage volunteer or a member of KCB staff.
• Security personnel are present until the last student has been picked up.
• Students are expected to be picked up promptly and no later than 10 minutes following the conclusion of the performance. Students must be picked up before families retrieve their vehicles if they are watching a performance. 
• Families who are chronically late in picking up their student may place their student’s participation in jeopardy for future productions.

THEATRE REHEARSAL DROP-OFF & PICK-UP TIMES

DROP-OFF TIME

PICK-UP TIME

PERFORMANCE DROP-OFF & PICK-UP TIMES

DROP-OFF TIME

PICK-UP TIME

All Volunteers must pass a background check. 

Background checks are valid for 1 year from the time of initial approval.

• Volunteers must be signed up in advance and be a close family member (parent, guardian, or primary caregiver) of a student in the performance.
• A Backstage Volunteer Sign Up and information regarding how to submit a background check will be distributed in a separate email and made available on the website. Backstage Volunteer Shifts begin 15 minutes before the Drop Off time for their student’s role and end 15 minutes after the Pick Up time.
• Each family is expected to sign up as a Backstage Volunteer for at least one performance or theatre rehearsal.
• Male or female close family members may volunteer in the student boy’s dressing room or in the Green Room. Only close female family members are allowed to volunteer in the female dressing rooms. 
• The Backstage Volunteer list will be distributed to KCB Security prior to each performance and KCB Security or Staff will check each Volunteer in upon arrival.
• KCB Security will provide each Backstage Volunteer with an identification badge to be worn throughout the entire shift.
• For family members and friends who are not eligible to sign up as a Backstage Volunteer, Kansas City Ballet may be able to welcome volunteers for lobby duties via www.kcballet.org/donate/volunteer .
• If you have any questions about lobby volunteering, please contact Grace Ingham at (816) 216-5589.

• Being a Backstage Volunteer involves being able to meet the following physical demands: bending, stooping, walking (this may involve stairs), lifting up to 20lbs, ability to fasten and unfasten ribbons, zippers and/or hook & eyes on costumes for those students who need assistance and the ability to maintain a level of quiet and calm over a large group of students in a dressing room.
• No additional children or family members are allowed backstage, only the close family member signed up for the volunteer shift will be allowed in the Performer and Staff Entrance by KCB Security.
  • • Backstage Volunteers should not bring busy work (books, magazines, etc.) as the students require 100% of the Volunteer’s attention (this includes having cell phones put away during shifts).
    • Backstage Volunteers are a part of our security system and are responsible for all the students in their student’s role group from their arrival at the drop off time to their departure at the Performer and Staff Entrance at Security after the role has performed.
      • In the dressing rooms, Backstage Volunteers help the students with their costumes, do their hair if they have a hair change, keep the noise level down and the room calm. Students are not allowed to sit in costume and may not get into costume until there is an announcement to do so over the loudspeaker.
      • Backstage volunteers will escort their group to and from the dressing room and the backstage hallway when there is an announcement to do so over the loudspeaker or when instructed to do so by a member of KCB Staff. 
      • After their role has been performed and the students are all dressed in street clothes, their costumes are hung up neatly and their dressing room area is clean, the entire group of students in a role is to be escorted to KCB Security at the Performer and Staff Entrance together.
      • Once all students in a role have been dropped off with KCB Security or a KCB Staff Member, Backstage Volunteers are free to leave with their student. 

• No photography or videography allowed backstage. 

• • • No pictures may be taken of students or company members. It is a violation of our union contracts and a potential safety issue if pictures are taken backstage, in the hallways, or in the dressing rooms.
    • Please notify a member of KCB Staff if you see any pictures being taken by or of students while they are at the theatre.
• Cell phones must be turned off, to Do Not Disturb, or to Silent for the duration of your time backstage. 
• Because the Stage Manager communicates with the dressing rooms through a speaker system, the noise level must be kept at a minimum. 
• Backstage Volunteers are to stay in their assigned dressing room with their role assignment group unless specifically asked to assist a different group by a member of KCB Staff. If another group of students is being unruly in the shared dressing room area, Backstage Volunteers are encouraged to assist with getting the noise and energy level in the entire room to an acceptable (low) level.
• All costume issues, repairs, or alteration needs are to be given to Union Dressers or Jennifer Carroll, the head of our wardrobe department. We ask Backstage Volunteers do not mend any costumes or spray anything on any costume or accessory. There will be specific costume instructions in each dressing area for each role.

Backstage Volunteers are also Outcry Witnesses and agree to confidentially report any incidents of child abuse or suspected child abuse to Kansas City Ballet and the appropriate government agencies. More information can be found on the Student Theatre Callboard, in the Student Dressing Rooms at the theatre, and below.

OUTCRY WITNESS PROTOCOL & RESOURCES- KANSAS CITY BALLET REVISED 09-2023

Kansas City Ballet Box Office: 

• Visit www.kcballet.org for ticket purchases, directions, and public transportation information. 
• The Box Office can be contacted by phone at (816) 931-8993. 
• KCB Box Office hours are Monday–Friday from 10 am to 5 pm.

Kauffman Center for the Performing Arts Ticket Office:

• 1601 Broadway Boulevard, Kansas City, MO 64108 (816) 994-7222
• The Kauffman Center Ticket Office is currently open Monday through Friday from 10 am to 6 pm.

• For performances, the Ticket Office opens 90 minutes prior to showtime.
• If you plan to purchase Kansas City Ballet tickets at the Kauffman Center, you may only do so on days when there is a Kansas City Ballet performance. 

When purchasing tickets, keep in mind: 

• To avoid ticket scalpers and scams, purchase tickets directly from Kansas City Ballet or the Kauffman Center.
• Prices are subject to change based upon demand, order early for the best seats at the best prices. 
• Kansas City Ballet offers discounts to most performances for groups of 10 or more. Contact the Box Office at (816) 931-8993 for details.

Please visit www.kauffmancenter.org/the-center/policies for The Kauffman Center for the Performing Arts most up to date security policies and accessibility information for performances.

• Students and Supers who perform in Swan Lake are provided with 2 complimentary tickets per family by Kansas City Ballet.
• There are no exchanges once Complimentary Tickets have been redeemed.

• Complimentary tickets can only be requested or redeemed at the KCB Box Office.