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How Do I Access My Mobile Tickets

Digital mobile ticketing is a safe and secure way to access tickets to your upcoming Kansas City Ballet performances. It offers you the convenience of using your smartphone as your event tickets with unique QR codes that can be scanned from your screen.

Please see these instructions before arriving for your event.

1. Visit

Log in to using the same email and password you used when purchasing your tickets. This must be done only on your mobile phone when entering the theater. For quick access, bookmark the web address on your device and log in before arriving for your event.

If you do not have a login password or do not remember it, please click Forgot Password to set a new password.

2. Select your event

You can manage your tickets on your mobile device, and can easily add each ticket to your iPhone Wallet (Google Wallet is not yet available).

Digital tickets can be shared with anyone via the website by tapping the share tickets button, entering the recipient’s name, and selecting the ticket(s) you would like to share. Ticket holders can share, forward, return, and reclaim tickets.

3. Scan your tickets at the venue

The QR code will appear two hours before doors open for the performance. Your QR codes include technology to protect them as they regenerate every 30 seconds; screenshots or printouts of the mobile tickets will not work and will not be accepted at entry.


For a Quick Guide download, please click here.

If you have questions, please get in touch with the box office at 816.931.8993, M-F 10 am – 5 pm.

Quick Troubleshooting Tips:
  • Open a browser (ex., Safari, Google Chrome) to view and manage your digital tickets.
  • If you experience any issues with your QR code, refresh the page.

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