Pinocchio

Digital mobile ticketing is a safe and secure way to access tickets to your upcoming Kansas City Ballet performances. It offers you the convenience of using your smartphone as your event tickets with unique QR codes that can be scanned from your screen.

Please see these instructions before arriving for your event.

For a Quick Guide download, please click here.

If you have questions, please get in touch with the ticket office at 816.931.8993, M-F 10 am – 5 pm.

Parking is available in the garage next to the theater on 12th Street. The parking fee ranges from $10-$20 upon entry depending on other events happening downtown (credit card only). If you have issues accessing this garage, there are several garages in the area. The next closest garage is on 10th Street between Broadway and Central.

Paid street parking near the Folly is available 7 days a week. Rates vary and can be found on the Park KC app.

The Folly Theater main entrance is accessible without the use of stairs. Arrangements must be made in advance for seating in accessible rows on the Orchestra level when purchasing tickets online, or by calling the ticket office at 816.931.8993.

As a historic venue, a small lift is located in the West lobby to access the Patron’s lounge, though there’s no full-service elevator system within the Folly Theater to access all levels. We ask that patrons please plan accordingly based on individual physical needs.

Individuals with hearing impairment may request an electronic hearing device from the house manager or an usher. A photo ID may be requested for use of the device.

Requests for a qualified sign language interpreter should be made at least 14 business days before the event. While the Folly Theater will attempt to arrange a qualified sign language interpreter on shorter notice, we cannot guarantee availability. Requests can be made to: Stephanie Spatz-Ornburn, Event Manager at stephanie@follytheater.org or 816.768.6880

Kansas City Ballet ticket policy applies to all ticketed events held in the venue regardless of point of purchase. Take a moment to look through our policies listed below. Please call the Kansas City Ballet Ticket Office at 816.931.8993 if you’re having trouble finding the information you’re looking for.

• All ticket sales are final, there are no refunds.
• No exchanges on single tickets. (Season subscribers may exchange their tickets into another performance of the same production.)
• In the case of cancellation or rescheduling of event, refunds or exchanges less any fees may be possible. Please keep your tickets until the options are publicly announced.
• Ticket fees are the same for all performances whether bought online, by phone or in-person.
• Please check all tickets to ensure you have received the correct performance, date and time.
• Events, programs, artists, dates, and times are subject to change.
• A ticket (including paper and electronic equivalents) is a revocable license subject to termination by refund of ticket price.
• All persons and items attending performances are subject to search. Management reserves the right to refuse any item deemed a potential safety or security risk or with the potential to be a distraction to the event being held.
• All seating is at the discretion of venue management. Latecomers may be given alternate seating.
• Ticket holder assumes all risk and danger incidental to the event.
• Regardless of age, all attendees must have tickets. Some events are not appropriate for all children due to content or duration.
• Telephones, cameras and other electronic devices should be turned off prior to entering venue.
• Use of recording devices (video, audio, or other medium) is prohibited without written consent.
• Acceptance and use of this ticket gives the patron’s consent to any recording or photographs made by talent, venue, or their contractors.
• The sharing of account credentials to facilitate unauthorized resale or transfer, including through sites such as Secure My Pass or Share My Ticket, is strictly prohibited. Tickets obtained this way may be voided without refund.
• All content, marks, and materials associated with True Tickets and Kansas City Ballet are protected by law. Unauthorized reproduction or use of our names, logos, or wallet pages is prohibited and may result in legal action.

Please Don’t Leave Your Seats Empty

Donate your tickets for resale if you cannot attend the performance. Return tickets to the point-of-purchase organization at least 24 hours before event to receive a tax-deductible donation receipt.